ONCE EVERYTHING HAS BEEN FINALIZED IN THEORY,
WE PUT IT INTO PRACTICE.

From a flying start thanks to the MIGNON Opening Team through to professional employee selection – we make it all possible. And to make sure that everyone is on the same page, we adapt your project for the audience in question. From security personnel and facility management through to the customer service desk, everyone will pull together.
Headerbild Wälderhaus Museum

CASE STUDY

PUTTING THE FOREST ON THE AGENDA

How can the topic of forests be presented to an urban audience?

Schutzgemeinschaft Deutscher Wald (an association to protect German forests) aims to bring the topic of forests to life for urban audiences, and appeal to all the senses, with “Waldhaus”, a museum with a restaurant and hotel.

In order to live up to the high service standard of our client, we devised a special job rotation system for all departments. This not only facilitates strong identification with the interactive museum itself, but also ensures that all employees have the necessary expertise.

MIGNON supported the project from the initial planning phase through to the opening. Two years after the opening, the museum was handed over to the operator for day-to-day operation.

Facts

    In the first 12 months

  • Complex stakeholder management: coordination of charitable body behind the project, site supervisors, public bodies and hotel
  • 1.4 million restaurant customers
  • 1,250 school groups came on an education visit to the exhibition

Museum FührungenEducational concept: support with guided tours and children’s birthday parties
Repair and maintenance of building technology
Window cleaning service to keep the client logo spotless 365 days a year
Themed menu to match the content of the museum

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